If your website has been suspended due to non payment of an invoice, once your invoice has been paid, your account will be re-enabled within immediately.
If your website has been suspended due to abuse of resources or other event, the account will be reactivated once our investigation is completed on the account. In some cases the account will not be reactivated. Clients will be contacted in both situations.
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Can I upgrade my account at any time and how does it work?
Yes, you may upgrade at any time by creating a new support ticket letting us know exactly which...
How to I enable two-factor authentication?
We fully support two-factor authentication in our billing and support portal. We support OATH...
How do I cancel my service?
We are sorry to hear that you wish to cancel our services. If there anything we can do to help...
What payment methods do you accept?
We accept a wide variety of payment options. For credit card payments we accept Visa, Master...
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